Codemasters Technical Support

Please read the remainder of this help file before contacting Customer Support, as the answer to your problem may be there.
World Wide Web

http://www.codemastersusa.com


USA - Customer & Technical Support

Questions relating to Codemasters' games should be e-mailed to Customer Service at:

custservice@codemastersusa.com


Codemasters postal address

Codemasters USA
P.O. Box 2150
Oakhurst
CA 93644


Please try to have the following details to hand before you contact Technical Support as it will help us to try and resolve your problems faster:

╖ A detailed description of the problem
╖ If it is repeatable, under what conditions ?
╖ Your brand of PC (eg. Dell, Gateway,Compaq, IBM etc.)
╖ Your processor brand and type (eg. Intel Pentium(tm) 266, Athlon(tm)700)
╖ The make & model of any video/3D Graphics cards in your system and the version number of the drivers* (eg. Diamond Viper V550, 4.10.01.0245)
╖ The make & model of your CDROM drive (eg. Panasonic(tm) 562 2 speed)
╖ Motherboard BIOS version and date (AMIBIOS, 1992 etc...)**
╖ The make & model of your soundcard and the version number of the driver* (eg Soundblaster 16, 4.38.01.0201)
╖ The version of DirectX installed on your system* (eg DirectX 6 or 7)
╖ The version of Windows (TM) installed on your system* (eg Windows (TM) 98, 4.10, Build 1998)

* This information can be obtained from running Dxdiag.exe, customer services can guide you through this if you are unsure
** This is displayed during your systems boot up sequence.


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